Dispensarylogo

Most patients who live more than a mile from a pharmacy can choose to have their prescriptions dispensed at the Surgery.

Our Dispensary staff will be happy to deal with any queries you may have about your medication or repeat prescriptions between 9:00am and 1:00pm each day. Most prescriptions issued during a consultation can be dispensed before you leave the Surgery. All dispensed items are checked by a doctor before issue.

Please note that unlike a Pharmacy we are not permitted to sell “over the counter” items.

Repeat Prescriptions

Repeat prescriptions are normally for patients with long-term conditions who receive regular treatment. If you need medication regularly, we will give you a computerised prescription request form. You will need to indicate on the form which items you require

Repeat prescriptions can be order by one of the following methods:

  • by placing the completed repeat request form in the box outside the front door of the surgery;
  • by post (please enclose an SAE if you wish us to return your printed prescription by post);
  • by using the secure online interface Patients Access. To us this you will first need to register.
    For details on how to register please see Access Online Facilities

In general we do not accept repeat prescription requests over the telephone.

If you have lost your repeat prescription request form please make sure that you give us the exact names and the strength of the drugs that you require.

Please allow two full working days (allowing for Public Holidays) from the time of your request before collection of your medicines. On the run up to Bank Holidays especially Christmas and Easter the Dispensary is very busy so please allow enough time for your repeat medication. Previously requested repeat prescription medication can be collected at any time during the surgery opening hours.

Your doctor will review all repeat prescriptions regularly. Patients with some chronic illnesses such as diabetes, hypertension, heart disease and asthma will be seen regularly for monitoring of their condition.

Please tell us of any changes to your repeat prescription list made at the hospital or if you stop any medication by yourself. Do not stockpile unwanted drugs at home – return them to the Dispensary if they have been issued by us. If they were issued by a hospital or another chemist/pharmacy, please return them to where they were issued.

Prescription charges

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

NHS Prescription costs

  • The current prescription charge is £9.00
  • From 1 April 2019 a three monthly PPC is £29.10. This saves you money if you need four or more items in three months. [There will be no increase for the 3 month certificate.]
  • A 12 month certificate is £104.00 and saves money if 15 or more items are needed in 12 months.  [There will be no increase for the 12 month certificate.]

PPCs are available by 10 monthly direct debit installment payments. There is further information about prescription exemptions, fees and PPCs available on the NHS website.